This Privacy Policy explains how Indra Dhar Consultancy (“we”, “us”, “our”) collects, uses, discloses, and protects your personal data when you visit https://indradhar.com/ (the “Website”) or interact with us through our services, including coaching, consulting, courses, webinars, and related offerings.
By using this Website, you agree to the collection and use of your personal data in accordance with this Privacy Policy, applicable Indian law (including the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025, as they become effective) and, where relevant, other data protection laws such as the GDPR and CCPA/CPRA.

Data We Collect
We may collect the following categories of personal data and usage information when you use our Website or services.

Identity and contact data: name, email address, phone number, business name, job title, country/city.

Communication data
Information you provide via contact forms, consultation requests, feedback forms, emails, chat messages, and event registrations.

Transactional and service data
Records of purchases (e.g., courses, paid programs), invoices, payment status, and services you have enrolled in (note: payment card details are processed by secure payment gateways, not stored by us directly).

Usage and technical data
IP address, browser type, device identifiers, operating system, referral URLs, pages viewed, time spent, clickstream data, and general location derived from IP.

Data from cookies, pixels, tags, and similar tracking tools, used for analytics, performance, preferences, and marketing (e.g., Google Analytics, Meta pixel, or other similar tools, if implemented).

Marketing and preference data
Your preferences for receiving emails, newsletters, offers, and reminders, as well as records of your interactions with our campaigns.

Event, webinar, and course data
Information you provide when registering for masterclasses, webinars, workshops, or courses (e.g., goals, business details, survey responses).

Publicly shared content
Testimonials, comments, reviews, or other content you choose to make public on or about our services, subject to separate consent where required.
We do not intentionally collect sensitive personal data (such as financial account details, health data, or biometric data) through this Website unless expressly requested for a specific purpose and with your explicit consent.

How We Collect Data
We collect personal data through the following methods.

Directly from you
When you fill out contact forms, book consultations, subscribe to newsletters, register for events, purchase programs, respond to surveys, or communicate with us by email, phone, or messaging tools.

Automatically, when you use the Website
Through cookies, pixels, and similar technologies that record how you interact with the Website (pages visited, time on site, device and browser information).

Through third-party tools
Analytics tools (e.g., Google Analytics or similar), marketing tools (email service providers, CRM), payment gateways, webinar platforms, and scheduling tools may collect and share data with us according to their own privacy policies.

From publicly available sources or partners
We may obtain limited business contact information from public profiles, business directories, or through referrals and affiliates, as permitted by law.
Where required by applicable law (including the DPDP Act/Rules, GDPR, and CCPA/CPRA), we will obtain your consent before using cookies or similar technologies for non-essential purposes, such as marketing or advanced analytics.

Legal Basis and Purpose of Processing
We process your personal data only where we have a valid legal basis and for specific, legitimate purposes.
Legal bases (where applicable)
• Consent: When you voluntarily provide data, subscribe to emails, accept cookies, or explicitly agree to specific uses.
• Contractual necessity: To provide services you request, such as coaching, courses, or consultations.
• Legitimate interests: To improve our Website, communicate with you as a business user, or secure our services, provided these interests do not override your rights.
• Legal obligation: To comply with tax, accounting, and regulatory requirements.
Purposes of use
We may use your information for the following purposes.

Service delivery and operations
Providing coaching, consulting, courses, and related services you request, scheduling and managing sessions, processing registrations, and communicating service-related information.

Communication
Responding to your inquiries, sending confirmations, reminders, administrative messages, and relevant updates about your engagement with us.

Marketing and newsletters
Sending newsletters, educational content, special offers, webinar and event invitations, and promotional messages, in line with your preferences and applicable law, with an easy ability to opt out.

Personalisation and improvement
Understanding how visitors use the Website, improving content and user experience, and developing new offerings tailored to MSME business owners and similar audiences.

Analytics and performance
Measuring Website performance, tracking campaign effectiveness, and understanding general trends using aggregated and/or pseudonymized data.

Security and fraud prevention
Detecting, preventing, and responding to potential security incidents, abuse, or unauthorised access.

Legal and regulatory compliance
Maintaining records, handling disputes, enforcing agreements, and complying with applicable laws, including Indian data protection requirements.
We do not sell your personal data for monetary consideration, but certain online advertising and analytics activities may be considered “sharing” under laws like the CCPA/CPRA; where applicable, we will provide required disclosures and opt-out mechanisms.

Cookies and Similar Technologies
We use cookies and similar technologies to operate and improve the Website.
• Essential cookies: Necessary for core site functionality, such as security and basic navigation.
• Analytics cookies: Help us understand Website usage and performance.
• Preference cookies: Remember your preferences (e.g., language, form data).
• Marketing cookies: Support remarketing and advertising campaigns, where used.
Where required by law, you can control non-essential cookies through a banner or settings tool on the Website and can change your choices at any time. You can also adjust your browser settings to block or delete cookies, though this may affect some Website features.

Third-Party Sharing and International Transfers
We may share your personal data with third parties only as necessary and in accordance with this Policy and applicable law.

Service providers (“processors”), including hosting providers, email and marketing platforms, CRM systems, analytics providers, payment gateways, webinar and course platforms, and professional advisors who process data on our behalf under appropriate contractual safeguards.

Business partners and affiliates
Partners who help us deliver joint programs, events, or resources, or who refer clients, but only with a legitimate purpose and, where required, with your consent.

Legal and regulatory authorities
Authorities, regulators, or law enforcement agencies if required by law or necessary to protect our rights, property, or safety or that of our users or others.

Business transfers
In connection with a merger, acquisition, or other restructuring, your information may be transferred as part of the business assets, subject to protections consistent with this Policy.
Some of these recipients may be located outside India. When we transfer data internationally, we will do so in compliance with applicable cross-border transfer requirements, using appropriate safeguards as required by the DPDP Act/Rules and, where applicable, GDPR or other laws.
We do not grant third parties the right to use your personal data for their own marketing purposes without your consent.

Data Retention
We keep your personal data only for as long as necessary for the purposes set out in this Policy, or as required by law.
• Service and transaction records are typically retained for as long as you are an active client and for a reasonable period thereafter to comply with legal and accounting obligations.
• Marketing and newsletter data is retained until you withdraw your consent or opt out, subject to technical and legal limitations.
• Analytics and technical logs are retained for a limited period needed for security and performance monitoring, usually in aggregated or anonymized form thereafter.
When data is no longer needed, we will delete or anonymize it in line with applicable legal standards.

Your Rights
Depending on your jurisdiction and applicable law (including India’s DPDP Act/Rules, GDPR, and CCPA/CPRA), you may have some or all of the following rights in relation to your personal data.

Right to access
To obtain confirmation of whether we process your data and to receive a copy of your personal information.

Right to correction/rectification
To request correction of inaccurate or incomplete personal data.

Right to deletion/erasure
To request deletion of your personal data, subject to legal and contractual obligations that require retention.

Right to withdraw consent
Where processing is based on consent, you can withdraw that consent at any time (for example, by unsubscribing from emails).

Right to object or restrict
To object to or request restriction of certain processing activities, including direct marketing, where permitted by law.

Right to data portability
Where applicable, to request a copy of your personal data in a structured, commonly used, machine-readable format.

Rights under CCPA/CPRA (if applicable)
Right to know what categories of personal information are collected, used, disclosed, or “sold/shared”; right to request deletion; right to opt out of certain sale/sharing; and right not to be discriminated against for exercising your rights.

Rights under India’s DPDP Act/Rules (as operationalized)
Rights as a “Data Principal”, including access, correction, erasure, grievance redressal, and withdrawal of consent, as they come into force.
You can exercise your rights by contacting us using the details in the “Contact Us” section below. We may need to verify your identity before responding to certain requests, and we may not always be able to fully comply if legal or contractual obligations prevent us from doing so.

Children’s Privacy
Our Website and services are primarily intended for adults and business users. We do not knowingly collect personal data from children under the age of 18 without verifiable parental/guardian consent, as required by applicable law.indradhar+6
If you believe a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate steps to delete such data.

Data Security
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
These measures may include, as appropriate:
• Use of secure servers and encrypted connections (HTTPS/SSL) for the Website.
• Access controls and role-based permissions for internal systems.
• Use of reputable third-party service providers with appropriate security certifications and contractual data protection commitments.
• Regular updates, monitoring, and basic security practices to protect against common threats.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Websites and Links
Our Website may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices, content, or security of these third parties.
If you follow a link to any third-party site or service, you do so at your own risk and should review their privacy policies.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.
• The “Last updated” date at the top of this page indicates when the latest changes were made.
• Significant changes may be notified through a prominent notice on the Website, by email, or by other appropriate means, where required by law.
Your continued use of the Website after such changes become effective will signify your acceptance of the updated Policy.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you may contact us at:
Indra Dhar Consultancy
Website: https://indradhar.com/contact-indra-dhar/
Email: info (at) indradhar.com
Phone: +91 98189 87313
Address: 689-A, West End Street, Sector 23, Gurgaon, Haryana 122017, India.

If you are located in a jurisdiction that provides a right to lodge complaints with a data protection authority, you may also have the right to contact your local regulator if you are not satisfied with our response.